Privacy – Data protection
Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR):
from EuropeDirect GmbH
Methmühlweg 10b
85467 Neuching
Phone: +49 (0) 8123 987476
E-mail: sales@europedirect.de
Security and protection of your data
We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That’s why we apply the utmost care and the most modern security standards to ensure maximum protection of your personal data.
As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that data protection regulations are observed by both us and our external service providers.
Lawfulness of processing
The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 Paragraph 1 Letters 1 – 6 GDPR, the legal basis for processing can be in particular:
The data subject has given his or her consent to the processing of personal data concerning him or her for one or more specific purposes;
the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps prior to entering into a contract at the data subject’s request;
the processing is necessary for compliance with a legal obligation to which the controller is subject;
the processing is necessary to protect the vital interests of the data subject or another natural person;
the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
the processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data outweigh them, in particular if the data subject is a child .
Collection of data when using our website
When you use the website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 Para. 1 Sentence 1 Letter f GDPR):
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
amount of data transferred in each case
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods such as SSL over HTTPS.
Advanced features and offerings of our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will usually have to provide additional personal data that we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound to our instructions and are checked regularly.
(3) We may also pass on your personal data to third parties if we offer participation in campaigns, competitions, contracts or similar services together with partners. You can find further information about this when you provide your personal data or in the description of the offer below.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
Cookies
When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall.
In principle, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. We also recommend manually deleting your cookies and browser history regularly.
Contact form
If you contact us via email or contact form, you are giving us your voluntary consent for the purpose of contacting us. This requires you to provide a valid email address. This is used to assign the request and then answer it. The information provided will be stored for the purpose of processing the request and for any follow-up questions. Your information can also be stored in a customer relationship management system (CRM system).
After your request has been completed, personal data will be deleted.
Google analytics
(1) This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, which means that any personal connection can be ruled out. If the data collected about you is personally related, this will be excluded immediately and the personal data will be deleted immediately.
(5) We use Google Analytics to analyze the use of our website and to regularly improve it. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 Paragraph 1 Sentence 1 Letter f GDPR.
(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions:
http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data protection declaration: http: //www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “personal data”.
In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie is installed on your device. This will prevent Google Analytics from collecting information for this website and this browser in the future as long as the cookie remains installed in your browser.
Google AdWords
Based on our legitimate interests, we used the online marketing service Google Adwords. Google AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law – https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
As part of the use of the Google AdWords service, with which we place advertisements in the Google advertising network, we use so-called conversion tracking. If you click on an ad placed on Google, a cookie for conversion tracking will be stored on your computer/device. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.
You can prevent the storage of cookies by setting your browser software accordingly. In addition, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google display network) in your browser by activating or deactivating the “Off” button at http://www.google.de/settings/ads at http://www.aboutads.info/choices/. Further information about your setting options and data protection at Google can be found at https://www.google.de/intl/de/policies/privacy/?fg=1.
We also use the remarketing function within the Google AdWords service. The remarketing function allows us to present users of our website with advertisements based on their interests on other websites within the Google advertising network. To do this, user interaction on our website is analyzed, e.g. which offers the user was interested in, in order to be able to show users targeted advertising on other pages even after they have visited our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a “cookie”, is used to record the visits of these users. This number is used to uniquely identify a web browser on a specific computer and not to identify a person; personal data is not stored. You can deactivate Google’s use of cookies by following the following link and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. You can find further information about Google Remarketing and Google’s privacy policy at: http://www.google.com/privacy/ads/.
Google webfonts – script libraries
In order to present the content of our website in an appealing way, we use font libraries from Google Webfonts (https://www.google.com/webfonts/). These web fonts are transferred to your browser’s cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content will be displayed in a standard font.
Operator privacy policy: https://www.google.com/policies/privacy/
Google Maps
(1) On this website we use Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data collected when you visit our website is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this you must contact Google.
(3) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider’s data protection declarations. There you will also find further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
YouTube videos
YouTube videos are embedded on our website.
The plugin is operated by YouTube, 901 Cherry Ave., San Bruno, CA 94066 USA. By using the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which page you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you. To prevent this, log out of your YouTube account.
If a YouTube video is started, the provider uses cookies that collect information about user behavior.
If you have deactivated the storage of cookies for the Google Ad program, no cookie will be saved when you watch YouTube videos. YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at “YouTube” can be found in the provider’s data protection declaration: https://www.google.de/intl/de/policies/privacy/
Use of the Website by Children
Our offer is aimed at adults. Persons under the age of 18 should not provide us with personal data without the consent of their parents or legal guardians.
Processor
We use external service providers (contract processors), e.g. B. for shipping goods, newsletters or payment processing. A separate order data processing agreement has been concluded with the service provider to ensure the protection of your personal data.
Rights of those affected
- Withdrawal of your consent
If the processing of personal data is based on consent given, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation. - Right to confirmation
You have the right to request confirmation from the person responsible as to whether we are processing relevant personal data. You can request confirmation at any time using the contact details mentioned above. - right of providing information
- Right to rectification
- Right to deletion (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object
- Automated decisions in individual cases including profiling
- Right to complain to a supervisory authority
- Right to effective judicial remedy
Changes to our privacy policy
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.
As of Nov 16, 2023
